Kinsa Group Blog

U.S. workers are working longer – and retiring later.  Why?

According to the Employee Benefit Research Institute’s Retirement Confidence Survey (as reported by Workforce.com):

• about 36 percent of respondents cite the poor economy;
• 16 percent say their lack of faith in Social Security is forcing them to postpone retirement;
• 13 percent claim they simply can’t afford to stop working.

As a result, workers say they are more than twice as likely to work up to age 70 or older – a 25 percent increase from just a decade ago.

Rising numbers of older individuals remaining in the workforce creates both challenges and potential benefits for employers.  On the one hand, workers delaying retirement adds pressure to companies already struggling to reduce payroll as profit dwindles.  A glut of older workers also threatens to clog the talent pipeline for organizations who want to bring in new employees – at lower salary levels.

On the other hand, companies for which knowledge loss is a concern stand to gain a welcome benefit from a more mature workforce – less “brain drain.”  Key managers have more time to plan for the departure of older workers, and therefore can be more strategic in retraining or transferring institutional knowledge.

As older workers continue to delay retirement, HR needs to respond by reevaluating the way they manage human capital.  Instead of paying older workers to retire, HR should look for creative ways to take advantage of the shift in workforce demographics:

• Create cross-mentoring relationships. In a traditional mentor relationship, older, more experienced workers share knowledge with their less experienced counterparts.  When it comes to technology, however, younger employees are often more savvy.  Organizations can foster reverse mentorships, in which younger workers share their knowledge in areas like online social networking.
• Find new ways to attract younger workers. In a time when career advancement is likely to become more difficult, organizations should focus on new ways to bring top performers on board.  When HR can’t necessarily offer rapid upward mobility to new talent, they can offer lateral movement.  Lateral moves can help younger employees broaden their knowledge bases, become more valuable to the employer (increasing job security) and become more marketable overall.

Kinsa Group can help your organization proactively manage its professional and executive human capital needs as our workforce changes.  We provide recruiting and professional placement services with a specific focus on the food & beverage industry.  Serving companies throughout the United States since 1985, we are able to recruit and assess candidates for positions in:

• Executive Management
• General Management
• Sales
• Marketing
• Operations & Plant Production Management
• Research & Development
• Food Science
• Quality Assurance
• Food Safety
• Human Resources
• Engineering
• Maintenance
• Supply Chain and Purchasing
• Warehouse Management
• Finance & Accounting

How will your food & beverage organization address the shifts in workforce demographics?  We at Kinsa would like to know.  Please leave your comments below.

“It is an immutable law in business that words are words, explanations are explanations, promises are promises but only performance is reality.”

–Harold S. Geneen

If you’ve ever managed a single person, then you know that employees make excuses.  They procrastinate, miss deadlines and blame others when they fail.

So how do you get them to consistently perform to the best of their abilities?

Use these smart suggestions to get better results – and fewer excuses – from your staff every day:

Make performance management a daily activity. Annual and quarterly reviews definitely play their part in gauging performance, but nothing replaces the day-to-day guidance you give to your staff.  So talk to them regularly, leveraging every opportunity to improve employee’s efforts:

• give them honest feedback about what they’re doing right – and what they need to improve;
• discuss new projects and the opportunities they present for employee development and growth;
• talk about overdue assignments or project difficulties and how to resolve them;
• reinforce the importance of consistently doing a great job.

Limit excuses. Eliminate the external factors on which employees often blame their poor performance by:

• Ensuring employees have the resources they need to do their jobs;
• Ensuring employees are adequately trained to do their jobs;
• Setting clear, mutually agreed-upon performance expectations for each employee.

Ask the right questions when problems arise. Uncovering the cause of poor performance is the first step in creating a plan to remedy it.  So when an employee is failing at work, ask the following types of questions to diagnose the reasons why:

• What about the work system (e.g., tools, time, training, support) is causing the employee to fail?
• Does the employee know exactly what you want him/her to do, as well as the expected outcome?
• Does the employee practice effective work management?
• Does the employee feel valued, recognized and fairly compensated for his/her contributions?

Make performance goals SMART goals. This goal-setting acronym is still widely used for one simple reason:  Specific, Measurable, Attainable, Relevant, Time-bound goals are more likely to be achieved.  So as you work with your employees to set higher standards for the next quarter or year, teach them how to create SMART performance goals that will get them there.

Create a “performance mentality” among team members. Football players won’t play their hardest in a game where nobody keeps score.  Likewise, your employees won’t deliver superior results when they merely see themselves as “doing a job” everyday.  Foster a “performance mentality” by showing your team why their efforts matter – and what’s at stake.  Make sure employees understand your mission, how their jobs fit into the “big picture,” and what they need to do to help your company win.

Fuel Performance with Kinsa’s Search and Assessment Services

The best way to ensure top performance is by hiring top talent.  Kinsa Group Consultants evaluate candidates’ performance in the specialty skills of the available position, results achieved in past positions, and overall predictors of success.  Kinsa has the resources to fuel exceptional performance in your food & beverage organization.  Contact us today to learn more.

Men and women are different in many ways.  But when it comes to work/life balance issues, they apparently share several of the same concerns.

Results from a WorldatWork fall 2010 research study conflict with a previously wide-held assumption about the differences between men and women – namely, that male identity is rooted in work, while women place a higher priority on personal/family life.

Watch the video.

Summary of Study Findings

The Global Study on Men and Work-Life Integration, conducted in November and December 2010, surveyed more than 2,300 men and women working in organizations with 500 or more employees.   The international study focused on how organizations can eliminate stereotypes and barriers that prevent men from using work/life offerings, as well as what prevents organizational leaders (who are often men) from supporting the use of those offerings.

Here is a brief summary of the study findings:

• Work and Personal Identity – Identification with work is much stronger in emerging markets/countries than in developed ones.
• Managing Work and Family Life – Finding time for family is especially challenging for men; however, both men and women seek more personal time for exercise and hobbies.  For both sexes, flexible work arrangements dominate the list of most valuable options for finding a healthy work/life balance.
• Financial Stress – Not surprisingly, financial stress is a top (if not the top) work/life issue across country and gender.  To ease this stress, employers can: increase employee assistance programs; offer financial counseling programs; be as transparent as possible about corporate finances and job security.
• Leadership Attitudes – Business leaders around the world embrace the importance of work/life balance and have programs and policies in place to facilitate it.  These efforts, however, are often ineffective because managers still believe that the “ideal worker” is an employee with few personal commitments.  In fact, half of managers in emerging markets, and four in 10 managers in developed markets, believe that the most productive employees are those with few personal commitments.

According to Kathie Lingle, WLCP, executive director of WorldatWork’s Alliance for Work-Life Progress, “Working men and women around the world seek the same holy grail: success in both their work and family lives.  The assumption that male identity is rooted in work and not family is a major impediment to the effective integration of employees’ work and family lives.”

For over 25 years, Kinsa Group has delivered highly qualified professionals and senior-to-executive level management candidates to food & beverage employers nationwide.  Visit our website to learn more about our recruiting and assessment services for the food & beverage industry.

When preparing for big interviews, most food & beverage professionals focus on what they’re going to say – about their work experience, accomplishments, goals, strengths and weaknesses.

While it’s certainly essential to know how to speak intelligently in an interview, it’s just as important to know how to listen.  A good recruiter will critically evaluate your listening skills as closely as he will your speaking skills.  In a market where competition is fierce, your ability to truly listen will help you make a better impression and may tip the scales in your favor.

Hone Your Active Listening Skills

In an interview situation, active listening is much more than just waiting for your turn to talk.  It involves not only hearing the words that are said, but also fully comprehending what the interviewer is asking you to do.  Use these tips to enhance your listening skills and perform better in your next interview:

Give the interviewer your full attention. Try to remain focused during the interview and devote your full attention to what the interviewer is saying.  Develop the habit of reminding yourself to focus every time your attention begins to drift.  Throughout the interview, maintain appropriate eye contact and avoid the temptation to formulate your response while the interviewer is still speaking.

Listen with your ears, eyes and brain. Communication experts say that only a fraction of the meaning of any conversation is in the actual words that are being said.  To understand the interviewer’s true meaning, you must glean other nonverbal cues from his tone of voice, posture and facial expressions.

Adopt an active listening posture. Show that you’re listening through your posture.  Sit with your shoulders set straight, while inclining your body and head slightly toward the other speaker.  Your hands may be used to take notes, or be folded either on the table or your lap.

Think before you speak. The more poised you are when you speak, the more intelligent your response will be.  So take a moment after hearing the question to formulate your answer.  A second or two of silence will help both you and the interviewer organize your thoughts and prepare for the turn in conversation.

Confirm understanding. If the interviewer asks a complex or multi-part question, paraphrase what he’s asked to confirm your understanding before beginning your response.  This will help ensure your response is both complete and accurate.

Answer the question that you’re asked. Listen carefully to the entire question before you answer it.  For example, the question “When do you feel that experience matters?” is significantly different from “How do you feel that experience matters?”  Make sure you pay attention to the nuances of each question and that you accurately answer what’s asked.  Avoid rambling answers that stray too far from the question posed.  If the interviewer wants to know more about something, he will ask you to elaborate.

Becoming a better listener won’t just help you land the job you want; it will make you a more successful professional.  So try incorporating a few of these tips into your next interview.  Do so and you may soon be listening to your next job offer!

Contact Kinsa Group for more assistance with your executive food & beverage job search.

Here are a few interesting statistics for you, from a February 2011 press release issued by small-business social network MerchantCircle:

• Facebook is becoming an increasingly popular way for merchants to market their business, with 70 percent using the social network for marketing, up from 50 percent one year ago.
• Facebook has now surpassed Google (66 percent) as the most widely used marketing method amongst local merchants, and is almost tied with Google search (40 percent) as one of their top three most effective marketing methods, with 37 percent rating Facebook as one of their most effective tools.

Whether you’re one of the millions of today’s social media junkies, or you consider them to be the world’s biggest waste of time, social media are having a huge impact – on individuals, and of course, on organizations.

Regardless of your personal preferences, your business needs a proactive social media strategy.  Why?  Doing nothing is akin to management by abdication.  It’s a guaranteed recipe for gossip, disinformation, lack of innovation, loss of talent and even loss of competitive advantage.

If you’re still new to the world of social media, or struggle to use it effectively, here are some ways to use resources like LinkedIn and Facebook to keep your company strong and healthy:

Focus your efforts. Create a system to make sure your social media activities align with your business objectives (e.g., If you use LinkedIn for client prospecting, develop and formalize a company-wide strategy and list of accepted practices.)  Likewise, resist the urge to join every available network.  Do your homework up-front to determine which sites are likely to be the most beneficial for your business.  Otherwise, these sites can wind up being a tremendous waste of time and effort.

Position yourself (and your company) as an expert. Whatever your area of specialization, you can use online networking to showcase your talent and expertise:

• Be a leader, not a follower. Develop thought leadership in the food & beverage industry by posting articles that identify trends, cite the latest research and are generally ahead of the curve.  Timely, relevant information is extremely valuable to your clients, prospects and other contacts.
• Attract top talent. True professionals stay on top of their fields by constantly seeking out new information.  Become a trusted source they turn to.  Write and post articles about the topics most important to these individuals, and you’ll attract the top performers you need.
• Answer a question in your field to attain expert status within your network. If you’re selected as providing the best answer to a particular problem, it will show up on your LinkedIn profile.  Providing answers is also a great way to strike up an online conversation with a new contact and begin building a relationship.

Draw traffic to your website and blog. Link these to your LinkedIn and Facebook profiles and reference them in your tweets to get more people reading about you and your company.  If you adjust your LinkedIn settings, it will automatically send a notice reminding your contacts to come see what’s new.

Expand your networks. Networking is the number one way small businesses find employees, suppliers and strategic partners.  Make it easy for others to connect with you.  If you haven’t already, place links to all your social media accounts prominently on your website and blog to encourage more people to friend you, follow you or join your network.

Get active and stay active. You may get some minimal value from passive participation, but you have to be at least moderately involved on a site to derive any real business value.  So don’t be a social media couch potato.  Focus on growing your network.  Post.  Blog.  Refer.  Recommend.  Follow-up.  The more effort you put into your social media activities, the greater the results you’ll see.

Kinsa uses a number of social media platforms, including Twitter, Facebook, and LinkedIn, to strengthen our business relationships and recruit the nation’s top food & beverage professionals and executives.  How are you using social media to drive your business?  We’d love to know.  Please leave your comments below.

Still on the fence about using social media?  Consider these statistics from the recent Cone Business in Social Media Study:

• 93 percent of Americans believe that a company should have a presence on social media sites.
• 85 percent believe that these companies should use social media to interact with consumers.
• 60 percent of Americans regularly interact with companies on social media sites.

The truth is, social media can help expand your business network, enhance your career, recruit employees and more.

According to HR expert Susan M. Heathfield, About.com Guide, HR professionals need to participate in social media for career success – and she should know.  She is a management and organization development consultant who specializes in human resources issues and in management development to create forward-thinking workplaces.  Susan is also a professional facilitator, speaker, trainer and writer.

Heathfield’s About.com article “10 Reasons Social Media Should Rock Your World” details the rationale behind making social media time investment mandatory for every HR professional:

1. Stay in touch with colleagues and friends. Social media makes it easier than ever to re-connect with former colleagues, classmates, teachers and other professional contacts.
2. Make it easy for others to find you. Maintain both individual and company profiles to make it simple and convenient for customers, employees and candidates to reach you.
   
3. Find potential job candidates. For example, you can e-mail social media contacts with job requirements and ask them for referrals.
4. Investigate potential career opportunities. If you’re interested in finding a new job, social media sites like LinkedIn can be invaluable in your search.  You can use the site to network, garner recommendations and learn about new job openings.
5. Establish your online brand. You can use social media to promote your career progress by establishing an online presence that defines who you are professionally and what you want to be known for accomplishing.
6. Join groups that share your professional interests. As a group member you can give and get information about recommended reading, industry trade shows or other professional meetings/events.
7. Develop social connections. Sites like Facebook are rapidly gaining mature professional members.  Unlike LinkedIn, Facebook is ideally suited to having fun and developing social contacts over time.  A word of caution:  carefully manage your Privacy Settings and critically examine content – before you post or upload – to make sure it’s compatible with your professional image.
8. Provide a space in which users of your products/services can interact with you. Use social media to expand your customers’ opportunities to discuss their wants and needs – with you or with other customers.
9. Build community around your products or services. The people who are the “face” of your company should leverage social media opportunities to build relationships with consumers.  Forums and blogs on your company website (and within your HR Intranet), as well as fan pages, can help you build this sense of community.
10. Finally your company, in addition to individual employees, should establish a company presence on major social media sites to stay in step with the changing interests and needs of consumers.  The Internet has opened up worldwide communication.  Why not use its social media components to make you and your company more successful?

With a presence on Twitter, Facebook, and LinkedIn, as well as a food & beverage industry-specific blog, Kinsa Group leverages social media to locate talented, experienced food & beverage professionals and C-level executives – especially those with hard-to-find skill sets.  Contact Kinsa today.

If you are looking for a job in the food & beverage industry, then you know that using technology in your search process can be both complex and somewhat intimidating.  But while it is only a piece of the whole process of finding a job today, savvy job seekers like you should try to leverage technology’s benefits.  Why?  Doing so can make your job search shorter and more successful.

As a nationwide food & beverage industry recruiter with over 25 years of experience, we at Kinsa Group provide a full complement of technology tools and resources to facilitate your job search.  Here are some of the best:

• Twitter. Looking for a Business Development Manager opportunity?  Searching for the latest VP Plant Operations positions?  Be the first to know about new job postings by following Kinsa on Twitter.
• Facebook. If you’re on Facebook, Search Kinsa Group and Like our Fan Page.  We post select positions on our Wall, which will show up automatically on your Home Page.
• LinkedIn. Connect with our recruiters by becoming part of Kinsa Group’s LinkedIn network.
• Website. Kinsa Group’s website contains a full complement of technology tools to facilitate your job search.  You can learn about our services for food & beverage job seekers, upload your résumé, search open food & beverage jobs.  Once you’re registered with us, you can update your profile and track your interview schedule right from our website.
• Blog. Kinsa’s blog is updated weekly and contains valuable career advice, job search tips and trends impacting the food & beverage industry.
• Kinsa CareerEdge.  Kinsa CareerEdge™, powered by Kinsa Group, is our FREE online career resource that enables you to: access over 1,000 Job Boards on one site; prepare a résumé or receive a résumé critique; participate in weekly webinars covering job seeker “hot topics,” receive job search advice, and more.
• iHobnob. iHobnob, a niche job board for the food and beverage industry elite, provides an objective medium for you to establish relationships, grow professionally, manage and enhance your career.
• National database. As a Kinsa candidate, our Recruiters across the nation have instant access to your profile.  We actively maintain our database to rapidly match your skills, experience and career interests with potential employment opportunities from coast to coast.

At Kinsa Group, we’re dedicated to making your food & beverage job search search faster, easier and more effective than ever.

Should you stay or should you go?

In a time when good jobs are harder to find, you may be tempted to just “stay put” – even if your current food & beverage position lacks the potential you desire.  But if you look at your career from a strategic point of view, there are several strategic reasons why it makes sense to change jobs every few years:

Find your career passion. Career passion is an essential component in long-term success.  How passionate are you about your current role?  Does your work take advantage of your biggest strengths?  If not, you may want to explore career opportunities that will spark more engagement and key into your natural talents.

Broaden your experience and skills. Every food & beverage job, from food science to executive management, has an initial learning curve during which you acquire invaluable knowledge, skills and experience.  After a few years, however, you become competent in your current role.  Learning diminishes, as does your professional development.

Increase your earning power. When you strategically seek out opportunities with greater responsibility, you accelerate both your promotion cycle and salary increases.  Be careful, however, not to make a strategic change based solely on salary.  Keep your work/life balance, career passion and long-term development in mind as well.

Considering a Job Change?

If you are thinking about making a strategic change within the food and beverage industry, keep these important steps in mind:

Create a plan. Develop a focused, strategic vision of where you want to go – and what you want to do – in your new role.  Write it down and use it to guide you as you make important career decisions.

Test the waters. Find out what food & beverage job opportunities are currently available.  Kinsa Group’s Job Board and HOT Jobs make it easy to learn about potential opportunities nationwide.

Get advice and help if you need it. With an exclusive focus on the food & beverage industry, Kinsa’s employment experts can help you:

• Critically analyze your experience, strengths and goals, to map out a strategy for your long-term career success.
• Confidentially explore career opportunities while you’re working.
• Access unadvertised positions that may promote your career development.
• Conduct a more efficient job search, by bringing the right job opportunities directly to you via e-mail and phone.  This way, you don’t have to “troll” the Internet and sift through countless job listings that aren’t the right fit for you.

Ready to make a strategic job change for the better?  Contact a Kinsa Recruiter today.

Everybody makes mitsakes (oops, that should read “mistakes”).

But while a blog typo may be easily forgiven, other mistakes on the job can have serious consequences – for you, your boss, or even the company as a whole.  And frankly, the way you handle your slip-up can be just as critical as the mistake itself.

So what should you do when you make an error at work?

• Assess the situation.  As soon as you realize your misstep, take a minute to consider the ramifications, as well as whether or not you can correct the mistake yourself.  If you can solve it, do so immediately; but if not, take a moment to brainstorm possible solutions.  This way, when you approach your boss you’ll appear proactive and responsible.
• Own up to it.  Never try to cover up your mistake.  If a boss finds out later that you hid a problem, it can permanently damage your credibility.  So take the initiative and bring the situation to your supervisor’s attention.  When you’re honest from the outset, your boss won’t feel the need to underscore the situation’s importance to you.
• Take responsibility.  Don’t make excuses, act defensively or place blame elsewhere.  Negative reactions like these will cause equally negative reactions from your boss.  Instead, use your mistake as an opportunity to step up to the plate and demonstrate your responsibility and problem-solving abilities.  If someone else is involved in the mistake, encourage him or her to follow your lead and do the right thing.
• Explain what happened and what you plan to do about it.  Once you’ve acknowledged your misstep and apologized, you must present a plan for correcting it.  You can say something like, “I’ve made a mistake and I apologize for the error.  I’ve come up with some possible solutions and would like your feedback on how to best resolve the situation.”  It’s fine to ask for help developing and implementing your solution – the key here is to not simply ask for your boss to bail you out.
• Demonstrate that you’ve learned from your mistake.  When a mistake occurs on the job, it’s not enough to just solve it and move on.  Once you’ve resolved the problem, you need to determine what caused it in the first place – and discuss your plan to ensure that it doesn’t happen again.  Explaining to your boss what you’ve learned from your mistake demonstrates that you’re conscientious and have the organization’s best interest in mind.

You’re human.  You’ll make mistakes from time-to-time (we all do).  And if you handle a mistake at work correctly, you can turn a difficult situation into a learning experience – an experience that actually provides an opportunity to demonstrate your honesty, integrity and problem-solving ability.

Handle Your Food & Beverage Career Search the Right Way

Don’t make the mistake of going it alone in your career search.  Contact the Kinsa Group today.  As experts in recruiting for the food & beverage industry, we can match you to the ideal food & beverage industry career opportunities – from Food Safety Manager to VP of Marketing.